JEFF LAVOIE - PATTERSON DENTAL
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Eaglesoft training and education

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Eaglesoft   Training   &  Education   options

Continuing education is critical to the success of a dental practice, especially when it comes to its practice management software.  Eaglesoft is one of the most powerful tools in the dental practice, unfortunately most offices are just scratching the surface with all of its capabilities.  Here is a list of ways you can take it to the next level and make Eaglesoft a powerful money making tool for your practice!

1)  Call PTC  Support  #800-475-5036  (Patterson Technology Center) the best technology support in the business!  400+ specialists are available answer your questions on Eaglesoft, Digital, Cerec, Caesy etc.  Within Eaglesoft you also have the option of communicating via text to answer your questions
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2) ONLINE VIDEO TRAINING - Great resource for a new hire or someone looking to learn something new!  Click link to left to visit the full library of educational videos on Eaglesoft, everything from the basics of entering a new patient, scheduling, insurance and reporting.  

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NEW!  Essential Eaglesoft Educational Webinars
​A new resource designed for new employees or just a refresher.   Each course includes a 2 hour webinar followed by a 1 hour  personalized follow-up to allow you to ask detailed questions on the topic.  For a list of the upcoming webinars click on the image to the right.  

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3) FAQ - Visit our FAQ site where you can search thousands of questions and answer to the most commonly asked questions.  


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​4)  IN-OFFICE CUSTOM TRAINING:
    If you are looking for an in-office trainer to come in and customize a half ($600) or full day ($1200) of training, please reach out to me and let me know.  I highly recommend each of my Eaglesoft customers schedule at least one custom training for their office per year.  Eaglesoft is so powerful if you just learn what it is capable of doing then build on that skill set each year I guarantee your practice will become more efficient in their day to day activities!

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5)  Remote Customized Web-Based Training Sessions   
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If you like would like more information about custom training, please contact our Scheduling Department at: 800-294-8504.

 
6)  EAGLESOFT live Chat -  If you are just looking for a quick answer to a question but don't want to call in to support try using live Chat!  On your Eaglesoft homescreen click on the Live Chat Icon
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​7)  EAGLESOFT OnDemand Training -  
Watch these short, informative videos to quickly learn all about Eaglesoft, click the image to the right to go directly to the list of ondemand trainings
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​8)  EAGLESOFT CHECKUP
 - If you are unsure of what areas you could use improvement, we can provide you with a FREE Eaglesoft Checkup (see document below).  One of our trainers will come into your office and go through your software with checklist of items to determine what you are doing and not doing, and what you could be doing more efficiently

eaglesoft   optimization  assessment 

Download the following assessment, fill it out and give it to me next time you see me!  We'll take a look at potential areas for improving your practice with Eaglesoft

eaglesoft ver 18  -new  features

Search by Cell Phone Number
Masked Social Security Number
Employers by Group Number
Provider Password Updates
X-Charge Upgrade for EMV Cards
ID Policy Holder by Patient Member ID
Walkout Insurance Estimation Updates
Insurance Payments via Credit Card
VER 18 NEW FEATURES GUIDE DOWNLOAD

eaglesoft ver 19  -new  features

Supplemental Insurance
Care Credit Integration
Removal of changing Employer on Policy Holder from Dependent's Edit Patient Window
CLICK HERE: How to Prepare for Version 19 Install
VER 19 NEW FEATURES GUIDE DOWNLOAD

eaglesoft  hardware   requirements

CLICK HERE: Patterson Dental - Hardware Requirements for Eaglesoft, CAESY, eMagine, Patterson Imaging, PlanMeca, Schick

eaglesoft  e-services

Download this document to learn about the many exciting benefits of the Eaglesoft eServices offerings and cost information of the services.  Eaglesoft eServices includes the following:  eStatements, eClaims, Real Time Claim Status, Real Time Eligibility, eAttachments, eRAs (Electronic Remittance Advice), eReminders, and Credit Cards.   

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SIMPLY PUT, ONE OF THE MOST POWERFUL TOOLS YOU CAN GET FOR YOUR PRACTICE!
This is a must have service in modern dentistry for communicating with your patients on appointments so they will show up, getting them to review you after their appointment,  marketing new services you provide, the benefits go on and on.  Below is a download of its capabilities.  Please if you are not one of my many customers already integrating Revenuewell please ask me about it!
CLICK HERE TO LEARN MORE: REVENUEWELL WEBSITE
​Jeff LaVoie 
Patterson Dental

Building Healthy Dental Practices Since 2004
Jeffrey.Lavoie@pattersondental.com
Patient Experience, Practice Lifestyle
About Me
Contact Me

www.pattersondental.com​
ALL PHOTOGRAPHY ON THIS SITE IS PROPERTY OF JEFF LAVOIE                                                                                                                                                                                        © COPYRIGHT 2015. ALL RIGHTS RESERVED.
  • Home
    • ABOUT ME >
      • Giving Back
    • Blog
    • Contact Me
  • Covid
    • Covid Products
    • Aerosol Suction
    • Air Purification
  • EVENTS & EDUC
    • Eaglesoft >
      • Data Backup & Security
    • CEREC >
      • CEREC Education
      • CEREC ORTHO CERTIFICATION
    • Sirona 3D Education
    • Cerec & 3D Integration
    • Sleep Apnea
    • MEDICAL BILLING
    • Oral Surgery & Implants
    • AADOM
    • CE Courses
  • Compliance
    • Water Line Maintenance
    • Ultrasonic Cleaner Foil Test
    • Waste Management
  • BUSINESS OF DENTISTRY
    • My Approach
    • Healthy Practice Model
    • Practice Analysis
    • Healthy Practice Articles
    • Practice Transitions
  • Equip & Tech
    • Office Design >
      • Sterilization
    • The High Tech Practice
    • Digital Impression / CAD CAM
    • CEREC >
      • CEREC Education
    • 3D Cone Beam
    • SOLEA LASER
    • 3D PRINTER - Moonray >
      • Moonray Printing Resources
    • Dental Chairs
    • Section 179
  • Products
    • Dry Shield
    • Curing Light Buyers Guide